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Service Products

Nationwide IT Services

Ecotech Global Service Network (GSN) provides services for office equipment and bundled services for; printers, multifunction printers (mfp), scanning equipment, digital senders and more.

Through our nationwide network of local service providers, extensive on-line technical resources and exceptional customer service we successfully deliver on-site services throughout the USA. We cover from metropolitan areas to the most remote locations in the country.

We deliver service for all brands of printers covering both in-warranty and out-of-warranty equipment service needs.

Our services include:

  • On-Site Service & Repair
  • Customer Service & Dispatch
  • On-Line service ticketing system
  • Replacement parts
  • On-site certified technicians
  • Technical engineering support
  • Dedicated help desk
  • Preventive Maintenance
  • Reporting and Accountability Metrics

Service Products

Ecotech offers premium service and support to get your office equipment back in action and keep it performing at its best. Our competitively priced services and solutions are provided to fit your organization's processes and needs. Following are some of the Service products we offer:

Managed Print Services (MPS) You pay only for the managed print services (pages) you print, regardless of print ink coverage. This is a solution based on the capturing of print device activity with software tools. There is reduced down time, better allocation of IT personnel resources, billing consolidation and accurate user and department accountability. (MPS) also reduces costs by optimizing an existing printer fleet and gains efficiencies by having software diagnostics proactively dispatch on-site service and fill toner supply needs through an automated process.
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Cost-per-Page: Includes service and supplies, you only pay a flat rate for each printed page. Cost-per-page agreements can include any combination of; supplies, on-site service and if needed, equipment.
Global Service Agreement: Provided on a per-seat or per printer basis and includes on-site service parts and labor. You get access to all the great support tools as well as nationally competed toner supply products. Shop on this site and save big.
Tonder Bundle: On-Site service included with purchase of toner supplies. You get the same great response time and full access to all the Ecotech support tools.
Per-Event Service: Simply pay for labor and parts on a per-event basis (time & materials). You get access to all the great support tools as well as nationally competed toner supply products. Shop on this site and save big.

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Sign up with Ecotech Imaging today and get access to great service products and get access to the industry's best support tools. Ecotech is committed to providing solutions to organizations seeking to spend less and waste less.

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Service Products
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Free Print Assessment Document Scanning Solutions
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Cost-Per-Print Program Service & Repair